Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may vary slightly during holidays, sales, or periods of high order volume.
Shipping Rates
Shipping costs are based on your delivery location, order value, and available shipping method. Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
Free Shipping
We offer free shipping on qualifying orders and promotions. When your order qualifies, free shipping will be applied automatically at checkout.
Estimated Delivery Times
Standard delivery typically takes 7–12 business days after processing, depending on your location, product availability, and carrier.
Please note that delivery estimates are not guaranteed and may occasionally be affected by weather, holidays, customs processing, or carrier delays.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow some time for tracking updates to appear after your package has been handed over to the carrier.
Multiple Packages
Some orders may be shipped in separate packages depending on product availability and fulfillment location. If this happens, you may receive more than one tracking number. There is no additional shipping charge for split shipments.
International Shipping
We ship to many international destinations. Shipping rates and estimated delivery times vary by destination and will be shown at checkout when available.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, when applicable, are the responsibility of the customer.
Delivery Delays
While most orders arrive within the estimated timeframe, occasional delays may occur due to circumstances outside our control, including severe weather, customs processing, holidays, or carrier disruptions.
Questions?
If you have any questions about shipping or your order, please contact our customer support team at support@roameasier.com.